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Reliability

  • Voice only dedicated IP Transit link
  • Registered with APNIC and RIPE, presenting our own AS numbers for BGP routing
  • Tier 1 carrier aggregation. We route your calls via multiple Tier-1 carriers in Australia, New Zealand, UK, North America that allows us to automatically re-route failed call attempts
  • Multiple data centres
  • Full redundancy in connectivity, hardware and software

SLA Guaranteed at 99.95% service uptime

  • Independently monitored by Hyperspin.com, one of the leading independent network monitoring service width advanced reporting & notification systems
  • 24x7 NOC monitoring

Scalability

  • Clustered Softswitch infrastructure
  • Support for a high number of CPS (CAPS)
  • Ability for automatic channel provisioning

Automatic fraud detection and mitigation

  • Automatic detection of any unusual call activity
  • Ability to restrict traffic to listed IPs, domains, registrations
  • Ability to disable routing to high risk destinations
  • Configuration of maximum spend limits

Support

  • Extensive knowledge base available online
  • SIP Connectivity assistance
  • Direct access to Level 2 voice and network engineers
  • 24x7 support assistance