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2.0.2 Update

In this article

Channel partners

  • The customer search field has been split into two modes: Name/Account and DID/CLI. This was done in order to speed up the search. If you hover your mouse over this field, you will see a hint on which parameters you can search for customers in each of the modes.

  • Now, if a customer's account has been deleted and at the time of deletion the customer had unpaid invoices —they will be deleted, but the PDF will remain in the customer's history. Previously such invoices were simply deleted.

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  • The old customer portal has been completely removed.

Whitelabel partners

  • The customer search field has been split into two modes: Name/Account and DID/CLI. This was done in order to speed up the search. If you hover your mouse over this field, you will see a hint on which parameters you can search for customers in each of the modes.

  • Now, if a customer's account has been deleted and at the time of deletion the customer had unpaid invoices —they will be deleted, but the PDF will remain in the customer's history. Previously such invoices were simply deleted.

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  • It is now possible to view the invoices of deleted customers. 'Customer invoices' tab > 'Customer' filter — if a customer is deleted, a name will be labelled with [Deleted].

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  • 'Settings' tab >'Invoice parameters' section > — added 'invoice_cfg_routing_number' (required for US bank transfers).
  • The old customer portal has been completely removed.

Wholesale voice

  • The customer search field has been split into two modes: Name/Account and DID/CLI. This was done in order to speed up the search. If you hover your mouse over this field, you will see a hint on which parameters you can search for customers in each of the modes.

  • Now, if a customer's account has been deleted and at the time of deletion the customer had unpaid invoices —they will be deleted, but the PDF will remain in the customer's history. Previously such invoices were simply deleted.

  • 'Call reports' tab > 'Profitability' — added a new filter by partner.

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  • 'Settings' tab > 'Reseller defaults' section > Invoice defaults — added 'invoice_cfg_routing_number' (required for US bank transfers).
  • The old customer portal has been completely removed.
A quick search will help you find answers to most of the FAQ's.
If you are unable to find a solution from the knowledge base centre, please contact your service provider for technical assistance.