Partner and customer portals under your brand
Run every customer from one multi-tenant partner portal. Give them a customer portal with your logo and domain, where they manage their own phone system.
- Multi-tenant partner portal
- Your logo and domain
- Rebrandable knowledge base
Run your business
What your customers get
Every customer, one place
Manage all your customer accounts from a multi-tenant partner portal.
Your margins
Set margins and create custom services for IT consulting and third-party work.
Credit control
Prepaid or postpaid accounts, credit limits and security deposits.
Live reports
Real-time financial and usage reports across your customer base.
Your branding
A customer portal with your logo and your own domain.
Your knowledge base
Replace our knowledge base articles with your own, or rebrand ours.
Partner portal
Run your customer base from one portal
Set margins, create custom services, choose prepaid or postpaid for each account, and follow financial and usage reports in real time.
- Margins and custom services
- Credit limits and security deposits
- Real-time financial and usage reports
- Send referral invites, track commissions
Customer portal
A self-service portal under your brand
Customers build call flows, view reports, manage recordings, add numbers, order phones and voiceovers, and track number ports. Each change they make themselves is one less request for you.
- Your logo and domain (FQDN)
- Your own or rebranded knowledge base
- Inbuilt video tutorials
Brand control
Your name where customers see it
White-label partners rebrand invoices, logos and the web domain, and their brand appears on customer receipts and bank statements. Channel partners use a co-branded portal, where their logo is shown with “Powered by VoIPcloud”, and have no custom domain.
At a glance
Key facts
- Partner portal
- Multi-tenant
- Account types
- Prepaid or postpaid
- Branding
- Logo, domain (FQDN), knowledge base
- Reports
- Real-time financial and usage
Questions
Reselling Partner and customer portals
Can’t see yours? Ask our partner team.
Will my customers see your brand?
White-label partners can rebrand the customer portal with their logo and domain, and replace or rebrand the knowledge base. Channel partners are co-branded: their logo is shown with “Powered by VoIPcloud”, and they cannot use a custom domain.
Will you contact my customers?
No. Reaching out to your customers behind your back would harm our relationship and our reputation. We value the trust we’ve built with our partners.
Do I get a demo of the partner portal?
Yes. Your dedicated account manager gives you a demo of the partner portal and helps you choose the right programme.
Who sets up each customer’s system?
You do the initial setup for the end customer, using our tools. Our technical support team is available if you need help.
Read the guide
Step-by-step guides in the knowledge base, ready to share with your customers.
Also on the platform
Sell it together with
Start selling voice on your terms
Three steps, and the first takes five minutes.
- ApplyTell us about your business. It takes five minutes.
- Sign the NDAWe email a short non-disclosure agreement straight away. Partner pricing follows once it’s signed.
- Meet your account managerA portal demo and help choosing the right programme.