Calling for the Microsoft Teams tenants you manage
Add phone calls to Microsoft Teams with Direct Routing. You keep your CSP relationship and the licensing, and your customers get full PBX features.
- Keep your CSP relationship
- Direct Routing via our SBC
- Keep existing numbers
Recommended setup
How we help
The problems we take off your hands
You don’t want to give up the licensing
You keep your CSP relationship with Microsoft and ownership of customer licensing. We provide the voice.
Teams alone lacks call centre features
Calls pass through our PBX, so Teams users get queues, voice menus, time-based routing, recording and wallboards.
Customers want to keep their numbers
Port existing numbers or add new ones, and Teams users call any number directly from the Teams app.
Not everyone lives in Teams
Teams users, Webphone users and desk phones work side by side on the same phone system.
What you can sell
Products that fit your customers
Partner programmes
Programmes that suit you
Channel partner
A co-branded programme for MSPs and dealers. You sell and look after your customers. We handle billing, collections and every telecoms compliance obligation.
- You
- Sell to your customers
- We
- Customer agreements
Referral partner
Introduce businesses to VoIPcloud and earn ongoing commission on what they pay. We handle the sale, billing and support.
- You
- Introduce customers
- We
- Sell and onboard the customer
Read the guides
Step-by-step guides in the knowledge base.
Questions
Common questions
Can’t see yours? Ask our partner team.
What Microsoft licences do customers need?
A Microsoft E1, E3 or E5 licence with the Phone System add-on. Each Teams user also needs a phone number and a PBX user or SIP channel licence from us.
Can some staff use Teams and others desk phones?
Yes. Teams, the Webphone and SIP desk phones all work on the same phone system, so each user can have what suits them.
Which desk phones work with Teams?
Only Teams certified phones, such as the Yealink MP56 and MP58.
Other solutions
Built for other partners too
Start selling voice on your terms
Three steps, and the first takes five minutes.
- ApplyTell us about your business. It takes five minutes.
- Sign the NDAWe email a short non-disclosure agreement straight away. Partner pricing follows once it’s signed.
- Meet your account managerA portal demo and help choosing the right programme.