In this article

This guide covers the three different transfer methods on a Yealinkdeskphone. The procedure and names for the types of transfers available may differ with phones from other manufacturers. Always consult the vendor's user manual to check the transfer methods available on your device.

You can transfer a call to another party in one of the three ways:

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Performing a Blind Transfer

You can transfer a call to another party immediately without consulting with them first.

Procedure

  1. Press the TRANSFER key transferkey.jpgor Transfer soft key during a call. The call is placed on hold
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  2. Do one of the following:
    • Enter the numberor select a contact from the placed call list you want to transfer the call to.
    • If you have set a Speed Dial key, you can also press the Speed Dial key to transfer the call to the contact directly.
    • Press Directory. Select the desired contact from the Directory list.
  3. Press the BTransfer soft key or the TRANSFER keytransferkey.jpg to complete the transfer.
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Performing a semi-attended transfer:

1. Press TRANSFER keytransferkey.jpgor the Transfer soft key during a call.The call is placed on hold
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2. Enter the number you want to transfer the call to.

3. PressSend
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4. Press TRANSFER Keytransferkey.jpg or the Tran soft keywhen you hear the ringback tonemceclip5.png

Performing an attended transfer:

1. Press TRANSFER Keytransferkey.jpg or the Tran soft key during a call.The call is placed on hold
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2. Enter the number you want to transfer the call to.

3. Press Send
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4. After the party answers the call, press TRANSFER keytransferkey.jpgor the Tran soft key to complete the transfer.

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You can cancel the transfer before the call connects by pressing the Cancel soft key.

See Also

Transfer calls using a Yealink DECT phone (W53H, W60H)

Yealink Skype for Business Firmware Call Transfer Process

Yealink Dect SIP Device Configuration